Frequently Asked Questions
1. What is the purpose of TAPPISAFE?
Answer: TAPPISAFE is a standard for
your contractor and supplier general safety orientation; a sure way for
companies to be confident that all contractors have received the same
awareness level training. TAPPISAFE is the source for reporting
and real-time training records management. TAPPISAFE is delivered
and administered by TAPPI.
2. What are the computer specifications that will be required for delivery of TAPPISAFE?
Answer: Make sure your computers meet the following requirements
- Computers should be no older than 3 years with at least 512 RAM
- High speed Internet connection
- Internet Explorer 8 or 9 (preferably 9)
- Flash 11 or above
- Sound card, volume on
- Courses will not run on Apple tablets or IPhones
- Courses will run on Apple computers
- Disable Pop up blocker
- Head phones
3. For how long is each course valid?
Answer: One year from the date of completed
training.
4. How do I pay for TAPPISAFE courses?
Answer: You may apply for invoice privileges
or pay by credit card. You may enter the credit card number each time
or you may select to place a credit card on file. Your credit card will
NOT be charged until a record has been stored in the database. This means
that if a student does not finish a course, your credit card will not
be charged.
5. I used a credit card to pay for the training. How do I receive a receipt?
Answer: Complete the following steps to receive
a credit card receipt:
Go to www.TAPPISAFE.org
Select "Current User"
Select "Login to Database"
Enter User Name and Password
Select "Reports"
Select "Attendance/Scheduled Students Reports"
Select "Report for my Company"
Change Dates
Select "Submit"
Print "Credit Card Receipt"
If you have problems completing this process, please contact Technical Support at (877) 345-1252.
6. How do my employees take TAPPISAFE?
Answer: Create Business Account and Login
to www.TAPPISAFE.org. You will receive a Business Account User
Name and Password within 24-72 hours (This will be emailed to the email
address given during the creation of the Business Account. Please check
your Spam Box in case the response is filtered to your Spam Mail). Please
provide employees with company's User Name and Password and direct them
to go to the TAPPISAFE website at www.TAPPISAFE.org. Employees
will log in with your company's User Name and Password. Employees will
then be prompted to enter their name and social security number for scoring
and record-keeping purposes. Employees will select the needed TAPPISAFE
courses. Complete the login information form to receive login and password
and corporate account. In 24-72 hours, you will receive your login information
and then you may begin employee training.
7. How long will it be until I may use our company's User Name and Password?
Answer: You will receive an email confirmation
providing your company's User Name and Password. It typically takes 4
hours to establish corporate access. You will receive a phone call verifying
your company's information. If it is a weekend or holiday, it may take
until the next business day (6:30am-4:30pm, U.S. Central Time)
8. May my employees take TAPPISAFE courses from their homes?
Answer: Yes, but the company must provide
students with the company's User Name and Password. Please be sure your
employees' computers meet the minimum specifications for taking the courses.
9. What happens if a student begins the course but does not complete the course?
Answer: Courses are electronically bookmarked.
If a student does not complete the course, just follow the same steps
to begin the course. The course will resume at the beginning of the section
where the trainee left off. Your credit card is NOT charged until a record
has been stored. This means that if a student does not finish a course,
your credit card will not be charged.
10. Will my company be able to look up records?
Answer: Yes. The TAPPISAFE database
serves as a secure, online source for reporting and real-time training
records management. This may substantially reduce audit time by as much
as 60%.
11. How do I look up records of my employees?
Answer: Download step-by-step
instructions
12. When will I get the TAPPISAFE badge for each employee?
Answer: We will mail out TAPPISAFE
badges every business day. The badge will be sent to the address attached
to the Username used to deliver the course.
13. How long is each TAPPISAFE course?
Answer: The TAPPISAFE Basic Orientation
course (12TSBAS) is approximately 2.5 hours.
14. What is the cost of each TAPPISAFE course?
Answer: The TAPPISAFE courses are available
in Member and Nonmember prices. Members of TAPPI, Alliance Safety Council and ASPI receive the
TAPPISAFE member rate on courses. The prices are as follows for
the courses taken via the web:
TAPPISAFE (12TSBAS)
TAPPISAFE basic Orientation: $27.50
Site-specific Orientation: $10
To join TAPPI, visit www.tappi.org/join
15. The TAPPISAFE course I have selected is not opening. What do I do?
Answer: If you are unable to access the course,
do the following;
Go to www.TAPPISAFE.org
Select "Current User"
Select "Login to TAPPISAFE Training"
Enter User Name and Password
Select "Web Based Training"
Click on link to Download Flash Player
If you have any additional problems please contact Technical Support at (877) 345-1252.
